Comments on: It Shouldn’t be This Difficult http://www.bobgreenberger.com/index.php/2009/04/24/it-shouldnt-be-this-difficult/ Notes from a Final Frontiersman Thu, 09 Sep 2010 20:50:15 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Susan O http://www.bobgreenberger.com/index.php/2009/04/24/it-shouldnt-be-this-difficult/comment-page-1/#comment-2247 Susan O Sat, 25 Apr 2009 20:44:13 +0000 http://www.bobgreenberger.com/?p=894#comment-2247 Ditto! Try and find a phone that does NOTHING but send and receive calls. No text. No email. No videogames. No Mp3's. No call waiting. No voice mail. My phone is for travel and emergencies, and when I'm at the store and need to confirm which color or item someone wants me to purchase. This phone no longer exists. And find one without a camera in it. Many places will not allow you to have a phone that has a camera in it due to security or copyright issues (concerts, museums, factories, etc). While a camera phone is nice now and then, I've lived more than 40 years without one, so I don't feel deprived that I don't have one now. Ditto! Try and find a phone that does NOTHING but send and receive calls. No text. No email. No videogames. No Mp3’s. No call waiting. No voice mail. My phone is for travel and emergencies, and when I’m at the store and need to confirm which color or item someone wants me to purchase. This phone no longer exists.

And find one without a camera in it. Many places will not allow you to have a phone that has a camera in it due to security or copyright issues (concerts, museums, factories, etc). While a camera phone is nice now and then, I’ve lived more than 40 years without one, so I don’t feel deprived that I don’t have one now.

]]> By: Stephanie http://www.bobgreenberger.com/index.php/2009/04/24/it-shouldnt-be-this-difficult/comment-page-1/#comment-2245 Stephanie Fri, 24 Apr 2009 18:58:53 +0000 http://www.bobgreenberger.com/?p=894#comment-2245 Call me old-fashioned, Bob, but I am one of those Verizon customers that went in for an upgrade as well, wanting a phone that just "takes calls and makes calls". Indeed, I do text and take the occasional picture if the phone has the capabilities. It turned out that I knew the salesman at Verizon, and when I told him what I wanted, he said "Oh, we hate customers like you, you're a difficult sell". I have no desire to send emails, pay bills, surf the web, download music, or place orders through my phone. I guess I am a dinosaur, but a happily-detached-from-technology-when-I-want-to-be dinosaur at that. Call me old-fashioned, Bob, but I am one of those Verizon customers that went in for an upgrade as well, wanting a phone that just “takes calls and makes calls”. Indeed, I do text and take the occasional picture if the phone has the capabilities. It turned out that I knew the salesman at Verizon, and when I told him what I wanted, he said “Oh, we hate customers like you, you’re a difficult sell”. I have no desire to send emails, pay bills, surf the web, download music, or place orders through my phone. I guess I am a dinosaur, but a happily-detached-from-technology-when-I-want-to-be dinosaur at that.

]]> By: mike okuda http://www.bobgreenberger.com/index.php/2009/04/24/it-shouldnt-be-this-difficult/comment-page-1/#comment-2244 mike okuda Fri, 24 Apr 2009 16:06:56 +0000 http://www.bobgreenberger.com/?p=894#comment-2244 I'm not sure which irks me more: Misleading information because of inadequate staff training, or calculatedly misleading information designed to conceal drawbacks or costs until I've signed on the dotted line. I’m not sure which irks me more: Misleading information because of inadequate staff training, or calculatedly misleading information designed to conceal drawbacks or costs until I’ve signed on the dotted line.

]]>